Terms & Conditions
PLEASE READ CAREFULLY
The purchase of any travel services offered by Globalist.DMC Turkey. Please ensure that you read carefully and understand these Terms & Conditions prior to booking. You are advised to check on the Web sites or to request the latest version of the Terms & Conditions from your Travel Agent or Globalist prior to booking your vacation.
Deposit & Final Payment:
A non-refundable, non-transferable land deposit of €250 per person per vacation is required for Globalist to reserve space for you. Globalist accepts money orders, Visa and MasterCard. Your booking is not confirmed and payment is not deemed made until the deposit is received by Globalist and you receive a confirmation invoice. Your reservation will be automatically canceled if deposit is not received by Globalist by the deposit due date. On certain departures, deposits may be required at time of booking to hold or to confirm space for you. Payment of the deposit indicates you have read and accepted these Terms and Conditions.
Please review and verify your booking invoice thoroughly and contact your Travel Agent or Globalist immediately if your invoice appears to be incorrect or incomplete, as it may not be possible to make changes later. Globalist cannot accept responsibility if we are not notified of inaccuracies within 5 days of sending out the invoice. In the case of billing errors, Globalist reserves the right to re-invoice you with correct pricing.
Final payment for your vacation is due 45 days prior to commencement of services, with some limited exceptions as set forth below. If final payment is not received by the due date, your reservation will be canceled and your full deposit, including Travel Protection payments and any air deposits or Instant Purchase Air purchases (including applicable fees), will be retained by Globalist. Globalist is not responsible for canceled land and/or air reservations in the event payment is not received by the final payment date. Payment in full is required at time of booking for reservations made within the final payment date of your vacation (in most cases, within 45 days of departure). For group reservations, Travel Agents should refer to the Group Policy, which will be provided to you by Globalist upon request and is also located in the Travel Agent Portal.
Acceptance on the vacation is subject to presentation of the Traveler Certificate, which will be available in your final Travel Documents.
Booking Cancellations & Cancellation Fees:
If a booking cancellation is received by Globalist prior to the final payment date of your vacation, your non-refundable land deposit and Travel Protection payments will be retained in addition to your Flex-Air deposit, Instant Purchase Air payment and service fee, and/or vacation air deposit. For individual reservations, the following per person cancellation fees apply.
• 45-22 days prior to commencement of services: 20% of total price* plus Travel Protection payments
• 21-8 days prior to commencement of services: 30% of total price* plus Travel Protection payments
• 7-1 days prior to commencement of services: 50% of total price* plus Travel Protection payments
• On departure day and later: 100% of total price* plus Travel Protection payments
Cancellation fees may also apply to any additional services, including extra night accommodations, independently supplied services, and optional excursions reserved prior to, during, and after the tour. Cancellation penalties will be quoted at time of cancellation.
Globalist reserves the right to cancel or reschedule any vacation departure for any reason, including insufficient demand or force majeure. If a vacation is canceled prior to departure, Globalist only responsibility will be to refund the amount received for the reservation. Globalist will try to rebook the same vacation with a different departure date or a similar vacation but there is no guarantee of availability of offering. For air-inclusive vacations, Globalist will try to confirm air schedules for the selected new dates, subject to availability. Globalist cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through globalist.
Revisions and Revision Fees:
In addition to any airline imposed change fees, a fee of $30 per transaction will be charged by Globalist for any alteration or revision made to a reservation after deposit or payment is received. Any revision to a booking, including but not limited to flight cancellations or name changes, may result in the loss of confirmed airline reservations or increased airfare which will be payable by you. In many instances for Flex-Air purchases airline revision or change fees are up to $300, but in some instances may be up to 100% of the ticket price. Instant Purchase Air and associated service fees are non-refundable and non-changeable after 24-hours from purchase thus alterations or revisions to a booking with Instant Purchase Air will require new air to be purchased and is subject to full payment as above.
Vacation air and hotel penalties may also apply to alternations or revisions to a booking and may be up to 100% of the full price. A change of traveler name, vacation date, or itinerary within final payment will be treated as a full cancellation and new reservation; vacation and airfare cancellation fees (as above) apply.
Travelers Who Need Special Assistance on Tours:
You must report any disability requiring special attention while on tour or on cruise to Globalist at the time the reservation is made. Globalist will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor responsible for any denial of services by air carriers, hotels, restaurants, or other independent suppliers. Globalist cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motorcoaches, cruise ships and other vehicles, or other personal needs. Globalist strongly recommends a qualified and physically able companion accompany travelers who need such assistance. All travelers with Globalist are subject to the Participation clause above.
Not all sightseeing stops/sites accommodate wheelchairs and some locations and sightseeing activities require extensive standing, sitting or walking, sometimes on unpaved or cobblestone streets. Globalist is not responsible for any missed activities due to a participant's inability to participate with the group. The Americans with Disabilities Act is only applicable within the United States and facilities for disabled individuals are limited outside its borders. Most transportation services, including the touring motorcoaches and cruise ships, are not equipped with wheelchair ramps. Motorized scooters are not typically suitable on international tours. With prior permission and waivers, we will attempt to accommodate motorized scooters on domestic vacations, depending on the suitability of the itinerary.
Travelers who are under 18 years old on the departure date must be accompanied by an adult throughout the vacation and are requested to share an adult's accommodation. On vacations that include an Alaskan or Hawaiian cruise, or on any vacation with an overnight stay in Las Vegas, at least one member of the traveling party must be 21 years of age or older. Children under 8 years of age are not allowed on Globalist vacations.
For any special requirements regarding airline tickets for children, contact your airline directly.
The following young traveler discounts apply to Globalist vacations. To receive the young traveler's discount, the age of the traveler must qualify at commencement of services.
Due to heightened security, many countries have adopted practices to prevent international abductions of children. If a child will be traveling with adults other than the parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-traveling parent granting authorization to travel, including the dates of travel. We suggest that you also contact the appropriate consulate and airlines because they may have additional requirements or recommendations.
Smoking is not allowed on transportation that is exclusively provided by Globalist. As a standard rule, Globalist confirms non-smoking hotel rooms. If you require a smoking room a request may be submitted, but we cannot guarantee availability.
All vacation prices are based on rates (reflecting foreign exchange rates) known at the time of publication and expected to be in effect at the time of departure, and do not include airfare except where noted on specific itineraries. Vacation prices are per person, based on double occupancy (two people sharing a room). Single room supplements and triple reductions or pricing are listed where applicable. Not all accommodation types are available on all vacations.
Prices are subject to increase without notice, subject to the guarantees set forth below.
Once Globalist has received your full land deposit for any land vacation that land vacation price is guaranteed and you are protected against any land price increase due to currency surcharge. Any subsequent land cost increases are at Globalist’s expense, not including energy cost increases and/or any government tax increases.
Hotels, Accommodations & Transportation:
The hotels listed on this website are intended to be used on all departures; however hotels are not guaranteed. Globalist reserves the right to substitute other hotels than those listed on the itinerary pages. If a change becomes necessary for any reason, including alternate hotels for additional departures on the same date, or hotel location changes within or outside itinerary cities, the hotel substituted will be of equivalent quality, when available, to those shown. No refunds are provided for hotel changes; full cancellation penalties as noted above apply.
Every effort is made to reserve only twin-bedded rooms. Occasionally, some hotels will only provide double-bedded rooms. These rooms will be allocated to couples. Triple rooms are the same size as twin-bedded rooms. They will have beds to accommodate three people, however there is no guarantee there will be three separate beds. If there are only two beds, a rollaway may be requested but cannot be guaranteed. Some hotels do not offer triple rooms. Room and bed preferences cannot be guaranteed. Please note that check-in times vary worldwide; Globalist cannot control or guarantee check-in times.
In the rare event that included train or air services are unavailable, alternate services will be provided. Itinerary timings are approximate and may be subject to change.
Please note that any request for refunds is subject to these Terms & Conditions; no refund will be made for unused services of less than 48 consecutive hours, for unused transportation where group activity tickets are involved or for voluntary modifications made by the traveler. Airport transfers are complimentary with air booked through Globalist on qualifying flights and dates. Not all flights or dates qualify. Customers not using the included transfer will not be given a cash equivalent or vacation price reduction.
Service Inquiries after the Vacation:
As it is difficult and sometimes impossible to properly investigate a complaint if Globalist is not advised of such complaint quickly, any compensation you may have been able to claim could be reduced or even forfeited if you do not follow the complaints procedure set out in this clause. Any complaint or claim involving the vacation services offered on this web site, involving the negligence of any suppliers, sub-contractors, or agents in relation to any service provided to the vacation participant, must be notified to Globalist while on vacation or within 30 days of the vacation completion, except where such time limitations are prohibited by law.
During local or national holidays or special events, peek seasons, on Sundays, and during religious occasions, certain facilities such as museums, churches, restaurants, sightseeing tours, hotels, and shopping may be limited or not available. Alternatives will be offered whenever possible. Globalist cannot be held responsible for any closures, necessary itinerary changes or curtails for any reason.
Please be aware that during your participation in vacations operated by Globalist, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. Globalist will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While Globalist will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a vacation and/or optional excursions you agree that you will hold Globalist harmless regarding any provision of medical care or the adequacy of any care rendered. globalist is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to hold Globalist harmless for such.
Photographs or Pictures:
Photographs or pictures appearing on this web site should be used solely as an indication of facilities and attractions. Actual facilities and attractions may vary according to itinerary. Maps shown on the vacation pages are current at the time of printing and may not reflect the actual routing should the itinerary change.
Optional Excursions & Activities:
Optional activities and excursions ("the Services") available for booking are provided by local operators or other third parties that are entirely independent of Globalist and do not form any part of the product or services sold to you by Globalist or of these Terms & Conditions, even where Globalist suggests particular operators/other third parties and/or assists you in booking such optional activities or excursions. Your contract for such Services will be with the organizer or operator of that Service and will be subject to its Terms & Conditions, which may contain exclusions or limitations of liability. Globalist has no liability for any such optional activity or excursion or for any act(s) or omission(s) of the organizer or operator or for any of its employees or agents or any other person(s) connected with the optional activity or excursion.
Any advice or assistance on or with any Service provided by any local representative does not mean or imply that the Service is sold, supervised, or controlled by Globalist or that any such advice or assistance is given on behalf of Globalist. Vacation participants are asked to check with the operator of any optional activity or excursion and the applicable Terms & Conditions before booking.
For operational reasons, not all optional excursions listed in the tour itinerary, published online or in travel documents may be available during your vacation. Your Tour Director will advise of availability while on tour.
After departure, if the services included in the vacation cannot be supplied or there are changes in an itinerary for reasons beyond the control of the Company, depending on the circumstance, the Company will take reasonable action to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of vacation participants, and any resulting savings will be refunded by the Company to vacation participants.
The Company reserves the right to accept or reject any person as a vacation participant; to expel any participant from the vacation; to make changes in the itinerary whenever the Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a vacation at any time.
The vacation participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services, any insurer or insurance administrator under the Travel Protection Plan, or any other person.